Policies

Thank you for your interest in our catering services. We look forward to being a part of your event.  The following information will help plan your function.

To serve you in the best possible manner, please follow the lead times on the catering website for any catered function to guarantee your specific order and time.

Flowers, linen, and China service are available by request and at an additional charge.<.p>

SECURITY:

Ordering from ABAC Catering is both easy and secure. When you place an order, you can feel confident that your credit card information is protected by our secured server.

Our online ordering servers are hosted by Cater Trax, which has security measures in place to protect the loss, misuse or alteration of the information under our control. We use encryption technology to protect your sensitive personal information stored on our servers and while being transmitted over the Internet. Your information is always stored in this fashion and is never transferred without encryption.

PAYMENT TERMS AND GRATUITY:

In addition to credit charge payments, ABAC Catering will accept your personal or company check in advance or on delivery of order.

SALES TAX:

Sales tax is applied to all orders. Tax-exempt organizations must provide a tax letter with first order.

DAMAGES AND LIABILITY:

The client’s responsibility is to ensure that the table for setup and any flammable items, including our décor material, is protected from the heat source of our chafers. If our staff is not hired to be present at the client’s event, the client will be responsible for the unattended chafing dishes and all ABAC’s equipment. ABAC does not assume or accept any responsibility due to negligence by the client or any attendees of the client’s event that caused any damage. Missing or damaged equipment, décor, place settings, centerpieces, linens, serving utensils, and salad bowls will be billed at replacement cost to the client. It’s the responsibility of the client to ensure that all of ABAC Catering's properties are present when the driver arrives to pick up. Any item(s) not picked up may incur additional charges if the driver has to make an additional trip to the client’s location to retrieve the item(s). Equipment/items that are not picked up on the same day require the same responsibility of the client to ensure that equipment/items are not lost or missing. 

FOODBORNE ILLNESS:

Consuming raw or undercooked meats, poultry, seafood, shellfish, eggs, or unpasteurized milk may increase your risk of foodborne illness.

FOOD LEFTOVER POLICY:

It is our policy that any leftover food will be discarded after the event. We will leave or pack leftovers that are safe to consume e.g., leftover cookies/brownies and canned beverages, if the client requests beforehand. We do not recommend serving leftovers after the event as we cannot anticipate how long the leftover food has been held at unsafe temperatures, nor are we qualified to evaluate the condition of the leftover food. Under no circumstances can leftover food be given to guests. The client will assume full responsibility for any liability as a result of consuming leftover food after the event.

PRIVACY POLICY:

By completing any application/forms on this website, you are offering data to ABAC’s Catering that it will keep private and use only as described here. ABAC’s Catering will not sell, give away, or otherwise distribute your personal information that has been collected through this site, either in the near or distant future, without first contacting you and receiving your explicit permission.